Security and data

What Athren does with the documents of a customs case, where they are kept, and what it never does.

What Athren never does

It files nothing.: Athren does not file or send a declaration. Your declarant releases the case, downloads it and files it in your customs system.
It sends nothing.: No message goes to your customers, suppliers or forwarders. The questions Athren writes are for your declarant to ask.
It decides no code.: Every code stays a proposal until your declarant decides. Only a person can release a case; the software’s own identity cannot.

Every value has a source.: Each value in a case keeps the document it was read from and the place in it.
Nothing is overwritten.: Corrections, decisions and proposals are added to the case’s record, and the application can neither rewrite nor delete them. A new version of a document is kept beside the old one and lifts a release that depended on it.
Each agency’s cases are its own.: Cases, documents and corrections are kept per agency, separated in the database, and are never used for another agency.

Hosting: Athren runs on Google Cloud in the Netherlands.
Before a case of yours: Today Athren runs on test cases. Before it reads a case of yours, we sign a data processing agreement with your agency. It names every provider that processes case data, where it does so, and how long documents are kept.
Language models: Reading documents and proposing codes uses language models from outside providers. No case document of yours reaches one before your agency has accepted that provider in writing.

Questions about security and data go to lucas@athren.nl.

For customs brokers in Germany and the Netherlands. We prepare each one, you judge the result.

Pick a time below for a thirty-minute call, or write to us.

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